Frequently Asked Questions During Current COVID-19 Response Period
For the first several days and weeks of our practice re-opening, we will be accommodating those patients whose appointments for treatment were postponed or delayed during our office closure. We will not begin seeing regular dental recall appointments (cleanings) until a later date. This temporary reduction in service is to further accommodate those with outstanding dental pathologies that need to be addressed in a timely manner, and to properly operate our office consistent with social distancing guidelines for everyone’s safety. If your appointment was postponed and needs to be rescheduled, please allow time for one of our staff members to reach out to you. Please be patient with us and our staff as we work very hard to fit everyone in.
We are continually focused on the health and wellbeing of our team and our patients. The next time you visit us, you will notice many changes, all of which are designed to treat dental pathology in a compassionate and healthy environment.
We are continually focused on the health and well being of our team and our patients. The next time you visit us, you will notice many changes, all of which are designed to treat dental pathology in a compassionate and healthy environment.
We are currently completing an appointment confirmation by phone call only. A staff member will reach out to confirm each appointment and ask several important pre-visit questions surrounding basic patient information and health. We hope to be able to reinstate our text and email confirmation system as soon as possible.
We are currently scheduling patients regularly for our orthodontic and oral surgery specialities. We hope to begin regular endodontic and periodontal scheduling soon.
The following symptoms will generally qualify as a dental emergency:
If any of these match your symptoms, please call our offices immediately. Treatment for the above may include a prescription for antibiotics over the phone or the need for an office visit. For all other minor issues, such as minor toothaches, we encourage you to use home remedies whenever possible.
Assuming you can recover the missing tooth, take immediate action to save it until we can get you into the office. If possible, the best course of action is to place the tooth back into its socket. If the tooth is heavily dirtied, you can lightly remove any debris, but try not to wash it thoroughly with any liquids. Replacing the tooth may be possible immediately after a trauma event, but not shortly thereafter due to the formation of a blood clot or other traumatized oral structures getting in the way. If the tooth cannot be replaced into the socket, saving the tooth in a preservative is the next best option. Pasteurized milk or coconut water are fine tooth preservatives, however, pre-made tooth-saving solutions found at your local pharmacy are much more optimal. We recommend buying some to keep in a dental emergency kit at home for such rare occurrences. Do not rinse the tooth before placing it in your preservative.
If your tooth breaks beneath your gums, you should contact Hamilton Dental Associates immediately. Removal of the tooth or the tooth’s root may be necessary. For any other cracks or chips that may occur, we recommend taking acetaminophen to keep the pain under control until you can be seen. Rinsing your mouth with warm water may also help with the pain.
If you are experiencing a toothache or gum pain, we recommend that you use either a cold compress on the affected area or take acetaminophen to numb the pain temporarily. We also advise you to avoid any foods that are particularly hot or cold and to stay away from sweets that can increase your pain levels. Gargling salt water can help with instances of swollen gums. If swelling is present, it may be the sign that the active decay of a tooth (cavity) has spread to the underlying tissues. This requires immediate attention through either an antibiotic prescription, emergency tooth pulp removal or tooth extraction. Calling our office and discussing the symptoms with a doctor or qualified staff member is necessary to determine the correct path forward.